Products

Casino Manager

The only business intelligence tool casino operators need for success. Fully modular and constantly evolving, Casino Manager provides the tools that help some of the world’s premiere casinos to run smoothly day-to-day.

It offers a customisable, event driven engine to ensure smooth and organised operations. With an intuitive and easy to navigate UI, support staff are able to concentrate on maximising player engagement and minimising operating costs.

Per-Session KPI Reporting

Optimisation depends on reliable data collection and accurate reporting, making these essential components of an effective management platform.

Betsoft’s advanced Casino Manager is designed to deliver detailed reporting and performance metrics, including powerful per-session reporting capabilities. This technology helps operators manage their business more effectively by providing valuable insights into player activity, performance, and revenue trends.

The reporting tools are designed to support both small gaming portals and full-service online casinos with a comprehensive range of features. Operators can manage inventory, wager limits, individual players, and agents, while accessing detailed performance data through a single intuitive and easy-to-use interface.

Financial Reporting

Intelligently designed financial reporting ensures that daily reports are generated quickly, easily, and accurately. Integrated controls allow data to be analysed across different time periods as needed. Most report data is linked to relevant supporting information, making detailed insights easily accessible.

All reports can be exported to spreadsheet or database-compatible formats for further analysis. Built-in auto-reconciliation between transactional and game databases helps maintain data consistency and quickly identifies potential issues for timely resolution.

Game Reporting

Betsoft’s Game Reporting tool is designed to support a variety of reporting needs across different operational scenarios.

It provides real-time reporting by game or player, including summaries, session-by-session data, and detailed event-level insights. Automated game auditing delivers real-time statistical analysis of individual game results and highlights key performance data.

Operators can also manage inventory, set wager limits, and monitor individual players, games, and sessions. With support for multiple currencies, third-party audits, and regulatory reporting, the Game Reporting tool offers a comprehensive and reliable solution, particularly valuable in dispute resolution scenarios.

Alert System

In the event of a player dispute, Automatic Game Auditing enables access to statistical analysis of game results and highlights, helping to quickly address and resolve queries.

Events are displayed in a real-time, administrator-customisable alert log, with optional visual and audio notifications. Support teams are immediately alerted to significant occurrences as they take place.